Shipping policy
Order Processing
Orders are processed and prepared for shipment within 24 business hours after payment confirmation.
Shipping Time
Once your order has been processed, the estimated delivery time is 5 to 8 business days throughout the United States.
Delivery times may vary depending on the destination and any operational circumstances affecting the shipping carrier.
Shipping Costs
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Free shipping on orders of $50 or more.
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For orders below $50, shipping costs will be calculated and displayed at checkout before the purchase is completed.
Order Tracking
All shipped orders receive a tracking number, allowing you to monitor the status of your delivery.
Your tracking number will be sent to the email address provided at checkout as soon as it becomes available.
Delayed, Damaged, or Undelivered Orders
If your order is not delivered within the estimated delivery timeframe, please contact us at info.wallstrade@gmail.com so we can investigate the matter with the shipping carrier.
If your order arrives damaged, please contact us as soon as possible, providing your order number along with photos of the product and its packaging.
After reviewing the situation, we will inform you of the appropriate steps to resolve the issue, depending on the circumstances and applicable law.
POP HOP LLC will follow up on each reported issue with the shipping carrier until the matter is resolved.