Cancellation policy

Subscription Cancellation Policy — POP HOP

At POP HOP, we want to make your subscription experience as simple and flexible as possible. Please review the following terms regarding subscription management, modifications, and cancellations.

Subscription Plans

When you subscribe to a recurring delivery plan, you authorize POP HOP LLC to automatically charge your selected payment method at the agreed billing frequency until the subscription is canceled.

The subscription price, billing frequency, and any applicable discounts will be displayed at checkout before you complete your purchase.

Managing Your Subscription

You can manage your subscription at any time through your customer account, where available, or by contacting our customer support team.

Depending on the available options, you may be able to:

  • Update your payment method;

  • Change your delivery frequency;

  • Modify your subscription;

  • Skip an upcoming order;

  • Cancel your subscription.

Subscription Cancellation

You may cancel your subscription at any time, without cancellation fees.

To avoid being charged for your next recurring order, please submit your cancellation request at least 48 hours before your next scheduled billing date.

If your next payment has already been processed or your order has entered fulfillment, the cancellation may not apply to that order. However, you may cancel future recurring orders at any time.

Payments & Recurring Charges

Your selected payment method will be automatically charged at each scheduled billing interval.

You will receive confirmation of your subscription order by email after each successful payment.

If a payment cannot be processed, we may attempt to process the payment again or contact you to update your payment information.

Refunds & Subscription Orders

Canceling a subscription prevents future recurring charges but does not automatically refund payments that have already been processed.

Refund requests for completed subscription orders are subject to our Returns, Exchanges & Refund Policy, as well as any applicable consumer protection laws.

Changes to Subscription Terms

POP HOP LLC reserves the right to update subscription plans, pricing, or terms when necessary. Any material changes affecting existing subscriptions will be communicated in advance where required by applicable law.

Contact Us

If you have any questions or need assistance managing or canceling your subscription, please contact us at:

Email: info.wallstrade@gmail.com

Customer Support Hours: Monday through Friday, 8:00 AM to 8:00 PM (EST).